GOOGOL QUALITY CARE

The Googol Quality Care Group relies on the Googol Knowledge & Action Academy to regularly conduct free technical training, visit customers, establish exclusive files for each customer, and gradually build a broader service network, ensuring that every user enjoys Googol’s quality care services.

 ●  SERVICE PHILOSOPHY

Centered around users, oriented towards value output, providing full-process quality care services.

 ●  SERVICE GUIDELINES

Prioritize service, meticulousness; proactively connect, refuse to pass the buck; form a closed-loop, pursue quality.

 ●  SERVICE TEAM

The Googol Quality Care Service Team offers customers comprehensive technical and service support in pre-sales, in-sales, and after-sales phases. Service engineers are highly skilled and experienced in efficiently solving problems. Through rigorous periodic assessments and customer visits, continuous improvement is ensured to maintain service quality.

 ●  SERVICE HOTLINE: 023-4965 9518

 ●  FAULT LEVELS & SERVICE RESPONSE

 ●  DISTRIBUTION OF SERVICE POINT: Establishing wholly-owned and authorized service points in major regions nationwide, promptly responding to user service demands, and providing uninterrupted service 365x24 hours.